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N-able Technologies Simplifies Pricing Model — Enhances Velocity System

Ottawa, Canada (PRWEB) July 7, 2006

Helping resellers become successful managed service providers (MSPs), N-able Technologies(R), the No. 1 provider of managed services software and business transformation services for resellers servicing small- and medium-sized businesses (SMBs), today announced it has simplified pricing for its recently enhanced Velocity System(TM).

Designed to make it easier for MSPs to purchase N-able’s managed service platform, Velocity System is now priced according to the number of customers being monitored and supported versus the number of devices and licenses. This new pricing structure gives N-able’s MSPs a direct line of sight into how much it costs to manage and monitor customers on a per seat basis.

“We’ve simplified the way we do business to make it easier for our customers to develop, grow and support a successful managed service practice,” says Gavin Garbutt, president & CEO, N-able Technologies.

In addition to offering customers a more comprehensive pricing model, N-able’s Velocity System continues to raise the bar with its award-winning N-central platform and unrivaled partner development and sales support. Further differentiating its offering, the industry leader recently added the following three key feature enhancements and business automation tools to its Velocity System:

N-compass(TM) Business Value Reporting – These advanced reporting capabilities help MSPs clearly articulate the overall business value of their managed services through unique and highly- customizable performance reports.

Unparalleled Support for Heterogeneous Environments – Unlike most competitors, N-able’s Velocity System supports heterogeneous and legacy customer environments including Windows, Novell, Linux, Solaris and with this release, Macintosh.

New N-power(TM) Business Automation and Management Services – Incorporated directly into Velocity System, this comprehensive, on-demand Web-based MSP service management solution helps MSPs run their businesses smarter and more efficiently by automating and managing their IT service operations. Services include CRM, service desk, workflow automation, technician scheduling, tracking, billing, project management and business value reporting.

N-able’s velocity system helps MSPs address the top six obstacles to success

Renowned as the industry’s first comprehensive, solution-focused MSP business transformation offering, N-able’s Velocity System addresses the six most common obstacles impeding today’s solution providers.

These barriers to success, as defined by N-able, include:

     Lack of remote monitoring and management technology

     Manual or inefficient service management

     Operational barriers in business and technology

     Inability to sell managed services to existing and potential clients

     Ineffective marketing and lead-generation tactics

     Unable to demonstrate true business value to client base

“Making the transition from traditional VAR to Managed Service Provider can be challenging for solution providers of any size,” says Tiffani Bova, research director, IT Channel Sales, Programs and Alliances Worldwide for Gartner. “In order to be successful in this emerging model, solution providers must overcome the common obstacles that can impede success and keep their focus on the people, processes and technology that account for a profitable managed services practice.”

“Our Velocity System resolves the business, marketing, sales and technical challenges solution providers face in becoming MSPs and brings us closer to realizing our vision of enabling the world’s most successful MSP’s,” concludes Garbutt. “As the market leader, we will continue to invest in our partners and push innovation by delivering the industry’s broadest and most reliable line-up of comprehensive technology, business transformation solutions, services and support.”

The Velocity System at a glance

N-able’s Velocity System features six key elements including Business Transformation Services, Service Optimization resources, N-central(R) Remote Monitoring and Management Platform, N-power MSP Service Management, N-compass MSP Performance Reporting, and N-able OnDemand(TM) Service Automation Tools. The comprehensive system enables MSPs to deliver desktop, network, and security managed services and provides the broadest and most complete range of flexible, managed services and business transformation resources available from any managed service provider.

Pricing and availability

The Velocity System is available immediately within North America. Pricing varies based on the needs of partners and the number of customers being monitored, managed and supported by the MSP. For more information about N-able’s Velocity System, please visit http://www.n-able.com/velocity/.

About N-able Technologies

Founded in March 2000, N-able Technologies(R) is the market leader in delivering technology and training that transforms service organizations into managed service providers (MSPs). N-able’s combination of products, people and processes help service providers develop, sell and deliver highly-profitable managed services to the small- and medium-sized business (SMB) market. N-able provides complete solutions to monitor, manage and optimize information technology and security from a business perspective, deliver business-value reports and drive effective and efficient service delivery.

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